At Fortunkollegiet, we have a residents’ council consisting of at least three members. College residents are eligible to apply for membership of the residents’ council. The elected period of service on the Residents’ Council is one year. It is possible to be re-elected. Posts on the Residents’ Council are unpaid, but reasonable expenses incurred for work carried out in connection with the Residents’ Council are permitted.
The main responsibility of the Residents’ Council is to ensure that Fortunkollegiet is a good place to live, and it is also responsible for reporting on the state of the property’s maintenance, and for ensuring things are done in an orderly manner. The Residents’ Council is the liaison between the college chancellor, the board of directors and students who attend the college.
If the behaviour of another resident is bothering you, we ask that you contact the person concerned before you contact the Residents’ Council, in order to maintain as pleasant an atmosphere as possible. Sometimes a quiet word and friendly smile is all it takes to smooth out a problem. If that doesn’t do the trick, you can then submit a complaint to the Residents’ Council.
The Residents’ Council also has a say in the design of the common rooms and kitchens, and the leisure activities that can be set up, and so on.
The Residents’ Council is also involved in the event of a rent increase.
At the regular resident meetings twice a year, everyone who lives at Fortunkollegiet is entitled to bring up a topic for discussion. Details should be submitted to the Residents’ Council no later than five days before the meeting.
The Residents’ Council holds its Annual General Meeting in mid-September, and the following points must be included on the agenda as a minimum:
- Report for the past year
- Election of resident council members or their substitutes, (re-election is permitted),
- if relevant.
An extraordinary meeting of the residents can be held in the case of urgent matters.
If the Residents’ Council so wishes, Louise Kjeldsen may initiate and/or attend the meetings.
If the behaviour of another resident is bothering you, we would appreciate it if you could talk to the person concerned before contacting the Residents’ Council, in order not to create an unpleasant atmosphere. Sometimes a quiet word and friendly smile is all it takes to smooth out a problem. If that doesn’t do the trick, you can then submit a complaint to the Residents’ Council.
The Residents’ Council also has a say in the design of the common rooms and kitchens, and the leisure activities that can be set up.
Complaints about other residents of the college, the college chancellor or college employees must be submitted to the Residents’ Council ASAP after the event the complaint is based occurred.
Before the complaint is brought before the Residents’ Council, the person against whom the complaint is being filed, must be given clear notification that a complaint about them is being filed.
At Fortunkollegiet, we believe that complaints should be settled amicably, preferable between the parties themselves. If this is not possible, then the case handling phase is as follows:
The Case Handling Phase:
The case handling phase begins from when the Residents’ Council receives the complaint and, from then on, it is covered by a duty of confidentiality. The Residents’ Council then sends a receipt to the complainant and a letter to the person against whom the complaint is filed, with a copy of the complaint. The person against whom the complaint is filed has three weekdays in which to lodge a request for a hearing in which both parties will participate. If a request for a hearing involving both parties is lodged, a copy will be sent to the complainant.
The Residents’ Council handles the complaint and will then notify the complainant and the person against whom the complaint was filed of their decision, and the grounds on which it was based.
In the event of a breach of house rules which may lead to termination of the room, efor must be included
A member of the Residents’ Council is judged to be legally incompetent to discharge their duties if:
- The person in question has a personal interest in the case
- The person in question is related to one of the parties in the case
- Other conditions apply which would normally render the person incompetent in a legal context
The question of whether or not a person is incompetent legally is settled by the Residents’ Council itself.
If you are dissatisfied with a room inspection or a relocation statement, you must contact Fortunkollegiet's administration per. mail email@example.com and firstname.lastname@example.org Upon receipt of your complaint, the Fortun College will process the case. When the case has been completed, Fortunkollegiet will per. mail inform you of the decision of the case, as well as give you an explanation of the matter (s) that you are complaining about. Should you then continue to be dissatisfied with the decision, you are referred to the Residents' Complaints Board. Should you also be dissatisfied with the Residents' Complaints Board's decision, you can bring the case before the Court.