Moving-in procedure
When you have signed the contract, sent it back and paid the first rate you are ready to schedule a moving-in-meeting with our student assistant. This is to take place at the latest two weeks prior to your moving in. You are to agree on date and time of the day.
On the day of arrival you will be handed out keys and access card. You will be shown your room and get a guided tour on the shared premises of the college and it is possible to pick up any furniture you would like to borrow from the dorm (bed, desk, chair, desktop lamp). You will also be enrolled in our Facebook group and messenger groups. We encourage you to spend some time on our website where all information about the life at Fortunkollegiet is available.
Moving-out procedure
The rental agreement must be terminated by the end of the month, at least 3 months before you wish to move out.
You must be moved out at least 14 days before the termination date so that the room can be prepared for rental. This means that you will pay rent at least 14 days after you have moved out – regardless of whether any work needs to be done in the rental property or not.
If you wish, we will try to re-rent your room before the termination date. You still need to move out 14 days before the termination date.
Important – Remember to:
Contact the administration by mail and tell dates for moving out and your bank account details.
Contact service for inspection of the room. The room does not need to be empty. Note if you do not contact service it may affect the payment of your deposit.
When you have canceled your room, Fortunkollegiet has the right to inspect your room before you have moved out. You will be contacted so we can arrange a time.
Contact the student assistant one week before you leave the dorm permanently and arranged a meeting with the assistant about giving back your keys.
The administration is to accept your moving out date.
The room
The room must be cleared of all personal belongings and left tidy. Make sure there is no glue, tape, stains, or similar on the walls. The sink in the room must be thoroughly cleaned, both inside and outside. If you are in doubt, contact the student assistant.
Upon moving out, an amount of DKK 1650 will be deducted from the deposit for professional cleaning of the room as well as the toilet and bathroom.
The room will be inspected for neglect and damage upon moving out.
All keys must be returned in the student assistant’s mailbox upon moving out.
You can expect to receive your deposit within 2 weeks after the termination date, unless there are circumstances that require further deductions from the deposit.
Bathroom and toilet
The room must be cleared of all personal belongings and left tidy
Please clean the small entrance in front of your door thoroughly.
Kitchen
Please leave your shelf in the kitchen empty and clean. The same applies to the shelves in your refrigerator. Empty the freezer if you have used it.
Washing App
At Fortunkollegiet we use appWash. If you move, you can close your account in the app and thus get any balance returned. If you have any questions, contact our student assistant.
Complaints
If you are dissatisfied with a room inspection or a moving-out statement, you must contact the administration of Fortunkollegiet by email.
Once your complaint has been received, Fortunkollegiet will process the case. When the case has been reviewed, you will be informed of the outcome by email, along with an explanation regarding the matter(s) you have raised.